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Privacy policy

Privacy Policy

Effective Date: August 13, 2025
We’ve updated our Privacy Policy to make it easier to read and to align with current privacy laws. Please review the changes.

United Nursery LLC (“we,” “our,” or “us”) is committed to protecting your privacy and complying with applicable privacy laws. This policy explains how we collect, use, share, and safeguard your personal information when you interact with our website www.unitednursery.com and any other websites we own or operate.

1. What This Policy Covers

This policy applies to personal information we collect from:

  • Visitors to our website
  • Customers purchasing our products
  • People contacting us through email, social media, or other channels

“Personal information” means any information that can identify you, such as your name, contact details, payment information, account details, or data about how you use our website.

If our site contains links to other websites, please note that they have their own privacy policies. Once you leave our site, this policy no longer applies.

2. Information We Collect

We collect information in the following ways:

a. Information you provide directly

  • Name, email address, phone number, billing/shipping address
  • Payment details (processed securely by our payment partners)
  • Account login information (if you create an account)
  • Messages or inquiries you send us

b. Information collected automatically

  • IP address, browser type, operating system, and device details
  • Pages you visit, time spent, and referring websites
  • Geo-location data (if enabled)
  • Error and performance logs

c. Information from trusted third parties

  • Analytics tools (Google Analytics, Clicky, Kissmetrics)
  • Marketing platforms (MailChimp, Google Adsense, Bing Ads, AdColony)

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer service and respond to inquiries
  • Improve our website, products, and services
  • Send marketing communications (with your consent)
  • Detect and prevent fraud or security threats
  • Comply with legal requirements

Our legal bases for processing your information include:

  • Your consent
  • Fulfilling a contract with you
  • Compliance with a legal obligation
  • Our legitimate business interests

4. How We Share Your Information

We only share your personal information when necessary and permitted by law:

  • With trusted service providers (e.g., payment processors, IT hosting, shipping partners, analytics, marketing support).
  • With legal authorities when required to comply with laws or protect our rights.
  • During business changes, such as a merger, acquisition, or sale of our company.

We do not sell your personal information to third parties.

5. Children’s Privacy

Our products and services are not directed at children under 13. We do not knowingly collect their personal information. If we learn we have collected such information, we will delete it promptly.

6. International Data Transfers

Your information may be stored or processed outside your country, including in the United States. When we transfer data internationally, we take steps to ensure it is protected according to this policy and applicable laws.

7. Your Rights

Depending on where you live, you may have the right to:

  • Access, correct, or delete your personal data
  • Opt out of marketing communications
  • Request a copy of your data in a portable format
  • Restrict or object to certain processing activities

California Residents (CCPA): You may request to know, delete, or opt out of certain uses of your personal information.
EU/UK Residents (GDPR): You have additional rights to withdraw consent at any time and lodge a complaint with your local data protection authority.

To exercise these rights, email us at care@unitednursery.com.

8. Cookies & Tracking

We use cookies and similar technologies to improve your experience, remember your preferences, and analyze site performance.
You can manage cookies through your browser settings or our cookie consent tool.

9. Data Security

We use technical and organizational measures to protect your personal information, including encryption, secure servers, and limited access controls. While we work hard to protect your data, no method is 100% secure.

10. Data Retention

We keep your information only as long as necessary to fulfill the purposes described in this policy, or as required by law. When it’s no longer needed, we delete it or anonymize it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our site and updating the “Effective Date.”

12. Contact Us

United Nursery LLC
30401 SW 217th Ave.
Homestead, FL 33030
Email: care@unitednursery.com
Phone: (786) 243-0905